Delivery Info

June 22, 2012

We charge a flat rate of £9.00 for all orders to England, Wales and Scotland Mainland for orders under £100 on a 1-2 delivery service. Or you can opt to have a standard delivery before 12pm delivery for an additional £4.00.
Orders over £100 are Free on a 1-2 day courier service or we charge a flat rate of £4.00 for a Standard Pre 12pm delivery.
Orders to Scotttish Highland ,Northern Ireland, Dublin, Isle of Man, Isle of Wight and Channel Island will incur additional charges which can be paid by clicking on the additional charges tab.

Delivery packaging

Your order is made up the day before your requested delivery date and sent by courier who will deliver your parcel within 1-2 days after despatch on a standard delivery or once it’s despatched on a next day before 12pm on a express delivery.
All goods are packed in thermal boxes and securely wrapped in ice packs or gel packs.If there is a delay in the delivery, goods are packed to last 2 days without perishing.
The meat is frozen prior to posting, as we believe it reaches the customer without losing any quality.

We only send deliveries Monday to Thursday on a 1-2 days delivery service.

All orders placed on Friday-Sunday will be despatched on Monday.

Orders placed on Monday- Thursday will be despatched within 48 Hours.In the event any item is not immediately available, we will delay the despatch of your order until the item is available.

If you require delivery on any specific date, then email us with your preferred delivery date and we will confirm by email if we can ensure delivery.

We cannot accept any liability for goods that have been sent back to the depot and perished.

For Perishable items ordered it will be the customers responsibility to ensure that someone is available to accept the parcel on the day of delivery. If an attempt was made to deliver and this failed due to nobody present at home, then the customer will be responsible and liable for the loss of goods (due to deterioration in the product), in this respect no claim can be made against Halal Exotic Meats Ltd.